The innovation outsourcing company demonstrated how Artificial Intelligence can enhance government management.

Buenos Aires, November 2024 – On Thursday, November 28, Epidata, a leading innovation outsourcing and software development company with a presence in Latin America and the USA, together with its strategic partners GitLab, Datadog, and Salesforce, gathered public sector leaders at the 725 Continental Hotel in Buenos Aires to address the opportunities and challenges of Artificial Intelligence (AI) in government management to improve citizens’ lives.

Designed as a breakfast event for government agencies and officials, the gathering provided a space for learning, exchange, and collaboration, exploring AI’s transformative potential in public institutions. Epidata showcased its expertise, built on extensive knowledge and years of experience in the field.

The day began with a warm welcome from Greymar Giménez, Epidata’s Head of Public Sector, who stated, “Technology has the power to transform public institutions, not only by optimizing processes but also by aligning them with the real needs of citizens. Our goal is to serve as a bridge between technological innovation and positive social impact in the public sector.”

Next, Alejandro Bianchi, Head of Liveware by Epidata, delivered his talk, “The Future of Artificial Intelligence in Government,” where he emphasized that “AI is not just a tool for task automation; it is a catalyst for more transparent, efficient, and people-centered management.”

The program continued with Fernando Guerendiain, Epidata’s Head of DevOps, presenting “DevSecOps Without Limits With GitLab’s AI,” showcasing how to take DevSecOps to the next level through GitLab’s advanced AI capabilities. Additionally, Alejandro Antivero, Public Sector Solutions Architect, discussed technical challenges and opportunities in his session, “Transformation, Opportunities, and Technical Challenges.”

Special guest Liliana Bao, Salesforce Lead Solution Engineer, gave a talk titled “Driving Intelligent Transformation in the Public Sector with Salesforce AI,” highlighting Salesforce’s role in innovation within public administration, particularly focusing on their new AgentForce solution.

Finally, Carlos Paz Soldán, Epidata’s Head of Enterprise Integration, closed the presentations with “Comprehensive Observability of Your Infrastructure and Applications Using Datadog AI,” exploring how Datadog’s AI-driven observability ensures efficiency and security in state environments.

The event, which included significant opportunities for networking and dialogue, concluded with remarks by Adrián Anacleto, Epidata’s CEO and Founder, who emphasized the importance of learning and collaboration to achieve innovative and efficient public administration.

This meeting underscored the importance of integrating AI-driven solutions to build a more agile, innovative government that meets the demands of its citizens.

To learn more about Epidata’s impact in the public sector, visit this website.

About Epidata

Epidata is a global private company specializing in innovation outsourcing, providing services in software development and design, application modernization, RPA, machine learning, and Big Data, among others. Its solutions transform businesses, optimize operations, and enhance digital experiences for clients and collaborators.

Epidata partners with leading companies in innovation and knowledge, including Microsoft, GitLab, MuleSoft, Salesforce, Oracle, Atlassian, Invgate, Red Hat, UiPath, Datadog, Snowflake, Google, and AWS. It operates in Argentina, Brazil, Chile, Colombia, Peru, Uruguay, and the United States (San Francisco, California), with a proven track record of supporting multinational corporations.

www.epidata.net

About GitLab

GitLab is a comprehensive suite that enables the management, administration, creation, and integration of repositories with various applications, offering an environment where all stages of the SDLC and DevSecOps can be executed. It’s an AI-powered DevSecOps platform.

About Datadog

Datadog is a cloud-based observability platform for monitoring and securing applications. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time visibility across client technologies.

About Salesforce

Salesforce is a leading cloud-based customer relationship management (CRM) solutions provider, founded in 1999. It offers a comprehensive platform to manage sales, customer service, marketing, and business operations. Salesforce’s suite of applications enables organizations to automate processes, improve efficiency, and deliver personalized customer experiences. With robust data analytics and AI integration, Salesforce helps businesses make informed decisions and foster stronger customer relationships.

About Epidata

Global privately-owned company specialized in innovation outsourcing, dedicated to providing software development and software design services, application modernization, RPA, machine learning and Big Data, among others. Its solutions transform businesses, optimizing operations and co-creating better digital experiences for customers and employees.

Epidata has alliances with leading innovation and knowledge companies such as Microsoft, GitLab, Mulesoft, Salesforce, Oracle, MariaDB, Red Hat, Datadog and UiPath. These partnerships help other companies to stay current.

Epidata operates in Argentina, Brazil, Chile, Colombia, Peru, Uruguay and the United States (San Francisco, California), where it has a track record of successful support to multinational corporations such as Stanford Research Institute International, JP Morgan, Tenaris, Turner, Telecom, HSBC, Monsanto, Walmart, Asana, among others.

Acerca de Epidata

Empresa global de capitales privados especializada en outsourcing de innovación, dedicada a brindar servicios de desarrollo y diseño de software, modernización de aplicaciones, RPA, aprendizaje automático y Big Data, entre otros. Sus soluciones transforman negocios, optimizan operaciones y generan mejores experiencias digitales para clientes y colaboradores.

Epidata posee alianzas con empresas líderes en innovación y conocimiento como Microsoft, GitLab, Mulesoft, Salesforce, Oracle, MariaDB, Red Hat, UiPath, Datadog y FCEyN – UBA (Universidad de Buenos Aires).

Epidata opera en Argentina, Brasil, Chile, Colombia, Perú, Uruguay y Estados Unidos (San Francisco, California), donde cuenta con un historial de apoyo exitoso a corporaciones multinacionales como Stanford Research Institute International, JP Morgan, Tenaris, Turner, Telecom, HSBC, Monsanto, Walmart, entre otras.

www.epidata.net

In an exclusive event, both companies showcased the full potential and latest developments of MuleSoft Anypoint Platform, the most comprehensive integration platform in the market.

Bogotá, November 21 – Epidata, a leading company in innovation outsourcing and software development with a presence in Latin America and the USA, and Mulesoft by Salesforce, a developer of top-tier application integration solutions globally, held an exclusive event for Salesforce clients and users in Bogotá, Colombia.

During this breakfast event, titled “Learn how to integrate and automate your systems to transform your business with MuleSoft by Salesforce,” all the possibilities offered by MuleSoft Anypoint Platform were shared. The format included both question sessions and informative presentations.

Carlos Paz Soldán, Business Development Manager for the Enterprise Integration unit at Epidata, commented, “… from our experience as one of the main implementers of MuleSoft in the region, we discussed how to connect applications, data, and devices anywhere, whether on-premises or in the cloud,” and he added, “… this platform has the flexibility and capacity to evolve alongside clients’ businesses, being the central focus of the presentation.”

The collaboration between Epidata and MuleSoft, dating back to 2003, not only extends to MuleSoft Anypoint Platform, the most comprehensive integration platform in the market, but also includes the entire suite, including MuleSoft Slack Connector, MuleSoft Robotic Process Automation, and MuleSoft Composer for Salesforce. These innovative solutions position companies at the forefront of technology integration, setting a standard for efficiency and adaptability.

Epidata, through its service offerings, and MuleSoft by Salesforce, as the platform developer, aim to provide true innovation outsourcing in integration for their clients, sharing their expertise in these types of events.

For more information, you can explore our value proposition with MuleSoft.

About Epidata

Global privately-owned company specialized in innovation outsourcing, dedicated to providing software development and software design services, application modernization, RPA, machine learning and Big Data, among others. Its solutions transform businesses, optimizing operations and co-creating better digital experiences for customers and employees.

Epidata has alliances with leading innovation and knowledge companies such as Microsoft, GitLab, Mulesoft, Salesforce, Oracle, MariaDB, Red Hat, Datadog and UiPath. These partnerships help other companies to stay current.

Epidata operates in Argentina, Brazil, Chile, Colombia, Peru, Uruguay and the United States (San Francisco, California), where it has a track record of successful support to multinational corporations such as Stanford Research Institute International, JP Morgan, Tenaris, Turner, Telecom, HSBC, Monsanto, Walmart, Asana, among others.

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As part of their consolidation strategy in the Latin American market, Epidata was introduced by Salesforce in Uruguay as a Cloud Reseller.

Uruguay, October 4, 2023 – Epidata, a leading company in innovation outsourcing and software development with a presence in Latin America and the USA, and Salesforce, a global company that offers cloud-based software to help other organizations find more potential customers, improve their negotiations, sales, and delight their end-users with excellent service, have joined forces to grow in the Uruguayan market.

On Wednesday, October 4th, during an exclusive lunch event at the Costanero Hotel in Montevideo, both companies formally presented their alliance, where Epidata will operate as a Cloud Reseller in the country.

The Kick Off event was not only the beginning of a new alliance but also a space for innovation and shared knowledge in the field of cloud solutions. Business leaders and professionals in attendance learned about the latest updates in Salesforce 360 and how Epidata plans to optimize these solutions.

The event featured presentations by Andrés Campos, Senior Sales Account Executive at Salesforce, and Cristian Binaghi, Country Manager at Epidata Uruguay. Both experts shared their vision of the new alliance and how these cloud solutions can be applied in real-use cases, offering a practical insight into how companies can optimize their operations and customer relationships.

Participants also had the opportunity to enjoy a delicious lunch and interact and discuss the practical applications of the solutions presented.

There is great enthusiasm and high expectations for this new alliance.

Discover all the innovative solutions available at

→ /en/partners/salesforce/

About Epidata

Global privately-owned company specialized in innovation outsourcing, dedicated to providing software development and software design services, application modernization, RPA, machine learning and Big Data, among others. Its solutions transform businesses, optimizing operations and co-creating better digital experiences for customers and employees.

Epidata has alliances with leading innovation and knowledge companies such as Microsoft, GitLab, Mulesoft, Salesforce, Oracle, MariaDB, Red Hat, Datadog and UiPath. These partnerships help other companies to stay current.

Epidata operates in Argentina, Brazil, Chile, Colombia, Peru, Uruguay and the United States (San Francisco, California), where it has a track record of successful support to multinational corporations such as Stanford Research Institute International, JP Morgan, Tenaris, Turner, Telecom, HSBC, Monsanto, Walmart, Asana, among others.

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